Frequently asked questions.

Colorado is a direct access state, so a referral is not required to get physical therapy. The exception to this is Medicare, which does require a referral.

We treat a wide range of conditions including pelvic floor dysfunction, pelvic pain, bladder and bowel symptoms, pregnancy and postpartum concerns, dizziness, vertigo, headaches, neck pain, jaw pain, chronic pain, and orthopedic injuries. Many patients experience overlapping symptoms, and treatment is tailored to how your body is functioning as a whole. Learn more about our specialty treatment areas here.

Your first visit is a one-on-one evaluation with a doctor of physical therapy focused on understanding your symptoms, medical history, and goals. We’ll talk through what’s been going on, what you’ve tried, and what you’re hoping to change. The evaluation may include assessment of movement, posture, breathing, strength, and coordination.

Yes, when appropriate for pelvic floor related complaints. Internal pelvic floor muscle assessment can provide valuable information about muscle coordination, strength, and areas of tension. This is always discussed in advance, performed only with your consent, and you may decline any part of the exam. Many patients find the exam less intimidating than expected, and it is approached in a professional, respectful, and supportive manner

Appointments are an hour of one-on-one time with a doctor of physical therapy. We offer 90 minute evaluations for complex conditions on an individual basis. Contact us for more information.

Wear comfortable clothing that allows you to move easily, such as athletic wear. Depending on your symptoms, we may assess movement of the hips, spine, or neck. Shorts or leggings and a t-shirt or tank top work well. If you’re coming in for pelvic floor therapy, we’ll guide you through what’s needed and ensure your comfort and privacy throughout the visit.

Unbound Physical Therapy is a cash-based clinic. This allows us to provide longer, one-on-one visits with a doctor of physical therapy without insurance restrictions, visit limits, or authorization requirements.

Payment is due at the time of service. We can provide a detailed receipt if you choose to submit to your insurance for potential out-of-network reimbursement. Coverage varies by plan, and we recommend contacting your insurance provider directly to understand your benefits.

Yes. Physical therapy services are typically covered by Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

We are a non-participating provider with Medicare, for those who have Medicare as their primary insurance. This is different than traditional participation with Medicare, in that you pay at the time of service. We will then submit your claim to Medicare on your behalf, and reimbursement of covered services is sent directly to you in the mail. The total amount depends on what type of secondary you have and the current Medicare reimbursement rate.

Because appointments are reserved specifically for you, we require 24 hours’ notice for cancellations or rescheduling. Appointments cancelled with less than 24 hours’ notice may be subject to a fee. We understand that unexpected things happen and appreciate as much notice as possible.

If you are paying out of pocket and not using health insurance, you have the right to receive a Good Faith Estimate that outlines the expected cost of your care. Under federal law, healthcare providers must give you an estimate of the cost of services when: You are not using insurance (uninsured or self-pay), and you schedule care at least 3 business days in advance.

At Unbound Physical Therapy, we are a self-pay only practice. We are happy to provide a written Good Faith Estimate upon request or prior to your first visit. This estimate will include the likely cost of your initial evaluation and an expected range of follow-up sessions based on your specific needs.

What You Should Know:
This estimate is not a bill and does not require you to receive services.
Actual costs may vary based on your diagnosis, progress, and treatment plan.
If your final bill is $400 or more above your Good Faith Estimate, you may have the right to dispute the charge.

To request a Good Faith Estimate, please contact us
You can learn more about your rights under the No Surprises Act at www.cms.gov/nosurprises.