Frequently asked questions.

Do you take insurance?

We are out-of-network with all insurances. While we do collect our fees directly from our clients at time of service, we provide an itemized superbill for you to submit to your insurance. You may be eligible for reimbursement depending on your insurance out-of-network benefits. Our team can assist you in determining your specific out-of-network benefits, as each plan is different.

Your Right to a Good Faith Estimate

If you are paying out of pocket and not using health insurance, you have the right to receive a Good Faith Estimate that outlines the expected cost of your care. Under federal law, healthcare providers must give you an estimate of the cost of services when: You are not using insurance (uninsured or self-pay), and you schedule care at least 3 business days in advance.

At Unbound Physical Therapy, we are a self-pay only practice. We are happy to provide a written Good Faith Estimate upon request or prior to your first visit. This estimate will include the likely cost of your initial evaluation and an expected range of follow-up sessions based on your specific needs.

What You Should Know:
This estimate is not a bill and does not require you to receive services.
Actual costs may vary based on your diagnosis, progress, and treatment plan.
If your final bill is $400 or more above your Good Faith Estimate, you may have the right to dispute the charge.

To request a Good Faith Estimate, please contact us
You can learn more about your rights under the No Surprises Act at www.cms.gov/nosurprises.

What about Medicare?

We are a non-participating provider with Medicare, for those who have Medicare as their primary insurance. This is different than traditional participation with Medicare, in that you pay at the time of service. We will then submit your claim to Medicare on your behalf, and reimbursement of covered services is sent directly to you in the mail. The total amount depends on what type of secondary you have and the current Medicare reimbursement rate.

Why is Unbound Physical Therapy out-of-network?

Throughout the years, insurance companies in the United States have continued to cut reimbursement for physical therapy services, and dictate how physical therapists can treat their patients. Because of this, most in-network physical therapy clinics can only provide 30min treatments, and are often forced to treat multiple patients per hour and utilize assistants or aides to provide care.

At Unbound Physical Therapy, we believe that your plan of care should be determined by you and your physical therapist, not your insurance company. You will receive personalized, hands-on care based on your goals. All visits are one-on-one with your Doctor of Physical Therapy for an hour. This quality of care often gets our clients better faster, and more fully helps them reach their goals.

Can I use my HSA or FSA Card?

Yes. Physical therapy services are typically covered by Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).

Do I need a referral from my doctor to see you?

Colorado is a direct access state, so a referral is not required to get PT. The exception to this is Medicare, which does require a referral.

This office appreciates the diversity of human beings and does not discriminate based on race, age, ability, marital status, sexual orientation, sex or gender identity.

Pride flag, "everyone is welcome here"

We proudly provide a welcoming, affirming space for people of all identities and backgrounds, including members of the LGBTQ+ community.

Our care is person-centered, trauma-informed, and rooted in respect.

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